Service Change Announcement
Effective 01 April 2022, DNS Texas will adopt a flat fee for both remote and onsite services. We will also begin adopting late fees on invoices paid past the due dates. These changes are being made to keep up with ever increasing prices. We will also be separating ‘personal’ web hosting from ‘business’ web hosting in the coming weeks. All other pricing will continue as is.
Remote Support Services:
- $24.95 per session including the 1st hour of any work performed.
- $19.95 for each additional hour.
Onsite (In Person) Support Services [Local – within 15 miles]:
- $39.95 per visit, price includes trip charge plus 1st hour of any work performed.
- $29.95 for each additional hour.
Onsite (In Person) Support Services [Local Plus – within 30 miles]:
- $54.95 per visit, price includes trip charge plus 1st hour of any work performed.
- $29.95 for each additional hour.
Onsite (In Person) Support Services [Distant – within 45 miles]:
- $69.95 per visit, price includes trip charge plus 1st hour of any work performed.
- $29.95 for each additional hour.
Onsite (In Person) Support Services [Distant Plus – within 60 miles]:
- $84.95 per visit, price includes trip charge plus 1st hour of any work performed.
- $29.95 for each additional hour.
Onsite Service For Lease Hardware Warranty Issues
- 50% off trip charge
- 100% part coverage
Late Payment Fee (New as of 01 April 2021):
- $25.00 one time, per invoice that is past due by more than 30 days.
